Costco employee here, the policy is satisfaction within a reasonable amount of time". Use it in a spare room or give it someone who needs a mattress. Can you return a mattress to Costco? I was a little hesitant about buying a mattress online without ever trying it but I am so glad that I did. You most certainly can. After reading Consumer Reports reviews on this mattress and with the great return policy that Costco offers, we decided to take a chance and I am so glad that we did. If you lost your purchase receipts and you did not satisfied with product and want to return it. Mattresses are subject to our “Member Satisfaction” policy. It’ll usually be in the footer, labeled as “returns.” Alternatively, you can find the policy stated on the FAQ (frequently asked questions) page if you don’t see a dedicated page explaining how to return or exchange your bed. Return policies now condition all my future mattress purchases. Enter your email to receive email and other commercial electronic messages about the latest news, promotions, special offers and other information from Costco, regarding Costco, its affiliates and selected partners. This is by far the most comfortable mattress I have ever owned. Mattress return policies are for defective items and not because you changed your mind 5 months later. It is going back to Costco-God bless their return policy. There is also more about buying a mattress from Costco … Go out and buy a new mattress and forget about returning the used one. But a few thoughts — first, mattress return stories at Costco are the stuff of Reddit lore. Get Email Offers. Mattresses fall under the “return it anytime” category. 2+ years is pushing it. Costco employees and managers hate it when people return mattresses that have been clearly used and they’re not shy about their feelings on the interwebs. Diversity of Great Mattresses: Although mattresses might not be the primary forte of Costco, the mattresses that they offer boast above average build quality and they have a whole host of unique, and diverse mattresses in their inventory. Costco mattress policy you can return it any time limit on costco mattress you can return the product with no time limit. While I’ve talked about some of the better retail return policies in the past, Costco’s policy is arguably the best of them all.Here is exactly how it works and everything you need to know to take full advantage. Costco.co.uk is one of UK’s most trusted mattress retailer selling high quality mattresses for discounted trade prices online. At Costco we have an impressive selection of mattresses from super king, king, double and single sized mattresses from big name brands such as Dormeo, Sealy, Silentnight and Pocket Spring Bed Company. What is Costco return policy without Receipt? That extends to merchandise like computers, mattresses, TVs and your membership. Unlike some other retailers, they won’t send a team out to your home to collect it, so you’re on … Costco Mattress Return Policy. We have had mattresses returned that were in some of the absolutely worst conditions that you can think of. The ground rule when it comes to Costco’s refund policy is that you can basically return anything, at any time, no questions asked — with some limited exceptions. The return policy at Costco is so darn good that it deserves it’s own article. In short, yes. Costco Return Policy: Know Before You Go. You’ll just have to get it to a Costco returns counter at your local Costco store. Most stores have anything over two years go to a store manager, who will look at your purchase/membership history and determine if you spend enough at the store to off set the cost of returning the mattress and destroying it. 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